.(JavaScript must be enabled to view this email address)

Utilities Department

Effective October 1, 2017 the DeSoto County Utilities Department will not take credit card payments over the phone, but will be offering several new options to pay your water and/or wastewater utility bills:

  • Electronic Funds Transfer (ACH)- Electronic transfer of funds from your bank checking or savings account. You will continue to receive your monthly billing statement showing the date and amount that your utility bill will be debited from your account. This will allow your payments to be paid automatically every month. A form is enclosed for your convenience to sign up for this service. This service is free of charge.
  • Pay Online (provided by Paymentus) -You can make your payment using your Visa, MasterCard, Discover Card, Checking or Savings through Paymentus. Please visit this link to make an online payment. Payments post within 2-3 business days. Paymentus charges a $3.95 convenience fee for residential up to $300 and $5.95 fee for business payments up to $500 to use this service. These rates are subject to change.
  • Pay by Phone (provided by Paymentus) -You can call 1-866-901-4452 to make your payment using your Visa, MasterCard, Discover Card, Checking or Savings account. Payments post within 2-3 business days. Paymentus charges a $3.95 convenience fee for residential payments up to $300 and $5.95 fee for business payments up to $500 to use this service. These rates are subject to change.
  • Online Banking- Most banks and credit unions offer online banking where you can make your payments via the online bill payment. Contact your financial institution to determine if they participate and if they charge a fee for this service. Please be sure to use your account number as shown on your bill. 
  • Walk in Payments-  2170 NE Roan Street, Arcadia, FL 34266. Payments by Check, Money Order or Cash: You may pay your bill by using check, money order or cash. Your payment posts immediately to your account. This service is free of charge.Payments by Credit Card In Person (provided by Paymentus): You can make your payment using your Visa, MasterCard or Discover Card. Payments post within 2-3 business days. Paymentus charges a $3.95 convenience fee for residential payments up to $300 and $5.95 fee for business payments up to $500 to use this service. These rates are subject to change.
  • Payments by Mail- You can mail a check or money order to:


DeSoto County Utilities
PO Box 163825
Miami, FL 33116


Please DO NOT send cash through the mail. 

 

Please contact the Utilities Department at 863-491-7500 for further assistance.

 


In December of 1991, DeSoto County signed an agreement with the Peace River Manasota Regional Water Supply Authority (PRMRWSA) to supply the County with a sufficient high quality and safe drinking potable water supply.  In October of 2005 the County entered into a Master Water Supply Contract with the Authority which establised the County as an "exclusive provider customer" that will guarantee all of our future water needs.  The current allocation rate is 0.675 MGD (million gallons/day).  

The County has approximately 43 miles of water transmission main which includes 9 miles of distribution main and (2) water booster pump stations that include (2) above ground storage tanks each with a storage capacity of 500,000 gallons.  Additionally, the System has approximately 34 miles of force mains and 5 miles of gravity lines with an existing 0.50 MGD WWTP at the DeSoto Correctional Facility and a 0.750 MGD Regional WWTP on South Hwy 31. 

We are currently in the third phase of the US 17 road widening and pipe extensions from County Road 760-A to Heard Street in the City of Arcadia

Our service area is defined as “encompassing all unincorporated areas of DeSoto County, less those areas serviced by the City of Arcadia to include the Lake Suzy service area which was purchased in April of 2013.


Additional Department Pages

Contacts

Eddie Miller
Utilities Director
.(JavaScript must be enabled to view this email address)
Ph:   (863) 491-7500
Fax:  (863) 491-7506

Utilities Department
2170 NE Roan Street | Arcadia | Florida | 34266
view map


Donna Smith
Utilities Coordinator
.(JavaScript must be enabled to view this email address)
Ph:   (863) 491-7500
Fax:  (863) 491-7506

Utilities Department
2170 NE Roan Street | Arcadia | Florida | 34266
view map


Kandis Drymon
Office Manager
.(JavaScript must be enabled to view this email address)
Ph:   (863) 491-7500
Fax:  (863) 491-7506

2170 NE Roan Street | Arcadia | Florida | 34266
view map

Department News

Deadline for use of the ERU Pool
Information on the ERU Pool  read more

Click here for full department news archive.